FAQ

URIZAP is a powder-based, microbial solution that digests uric acid, removing the cause of urinal blockages and odours. This product is available in a 1kg pouch, which contains 40 doses.

URIZAP is used in any type of urinal: waterless urinals, flushing urinals and troughs. It breaks down uric acid, therefore, removing the issues of blockages and odours. Regular use of URIZAP maintains a free-flowing, odourless urinal and prevents the recurrence of issues.

 

Each scoop of URIZAP contains billions of beneficial bacteria that naturally break down uric acid forming in the pipework.

 

Uric acid is contained in urine and reacts with other minerals in water (e.g., limescale, struvite) and proteins to form uric scale deposits. By digesting uric acid, the deposits of uric scale that cause blockages and odour are eliminated.

Each 1kg pouch contains 40 scoops of product. For the first four weeks (shock phase), each urinal needs to be double-dosed, twice a week to allow the bacteria to colonise the pipes and get to work. After that, you move onto a maintenance phase which requires one scoop per urinal, per week. One pouch is sufficient to service 2 urinals for six weeks.

URIZAP is simple to administer, all you do is pour one scoop, followed by some cold water down the drain to wake up the bacteria and allow them to get to work. Check out this video that shows you how to use URIZAP.

URIZAP can only be used in urinals, but we have a range of products to deal with problems in toilets.

Avoid pouring any chemicals into urinals that are being treated with URIZAP. The surfaces of the urinals can be cleaned with any washroom product, but we suggest bio-based and eco-friendly products that do not contain biocides or hazardous chemicals for aquatic life. The best compatibility is to use URIZAP alongside SCALEZAP 360 Foam to remove stains and limescale impacting urinal surfaces.

It depends on your blockage, but most customers notice a drastic decrease in smell within two weeks and a significant decrease in the build-up by week four. By six weeks blockages are virtually gone and regular use of URIZAP ensures it remains this way.

SLUDGEZAP is a powder-based, microbial solution that digests organic build-up in pipework, removing the cause of blockages and odours. This product is available in a 1kg pouch.

You can use SLUDGEZAP in toilets, bathroom sinks, kitchen sinks, showers, soil stacks, baths, sluices, and associated pipework.

 

SLUDGEZAP is simple to administer, all you do is pour one scoop, followed by some cold water down the drain to wake up the bacteria and allow them to get to work. Check out this video that shows you how to use SLUDGEZAP.   

The billions of bacteria that are in each scoop are carefully formulated to remove organic build-up (e.g., grease, fats, starches, vegetable/fruit waste, human waste) causing blockages and foul odours.

 

Unfortunately, it does not. However, DRAINZAP does. 

Do not pour any sanitising or antibacterial products, or their residues used in kitchen cleaning protocols down the sink as it will kill the bacteria. Sanitisation can be done on the surfaces of the kitchens. For the ultimate kitchen powerhouse, pair SLUDGEZAP with FOGZAP to eliminate FOGs in grease traps and kitchen sinks, and stop them from re-congealing downstream.  

Each 1kg pouch contains 40 scoops of product. For the first four weeks (shock phase), each asset needs to be double-dosed, twice a week to allow the bacteria to colonise the pipes and get to work. After that, you move onto a maintenance phase which requires one scoop per asset, per week. One pouch is sufficient to service 2 assets for six weeks.

Yes, please contact our specialists to discuss the dosing regime.

It depends on your blockage, but most customers notice a drastic decrease in smell within two weeks and a significant shift in the build-up by week four. By eight weeks blockages are virtually gone and regular use of SLUDGEZAP ensures it remains this way.

You don’t have to, but it does help increase the efficacy of the product. The tundish is the best spot to dose when adding SLUDGEZAP to your soil stack. Add a scoop with a small amount of water to help maximise the colonisation of bacteria in your pipework.

FOGZAP is a powder-based, microbial solution that digests fats, oil and greases (FOGs) in kitchen waste systems, including grease traps, grease pits and wet wells. This product is available in 250g soluble sachets.

FOGZAP can be used in grease traps, grease pits, wet wells, lift and pump stations and wastewater treatment plants.

FOGZAP contains beneficial bacteria that digest FOGs, safely removing the build-up of Fats, Oils and Grease (FOGs) in grease traps and pits to reduce the build-up of FOGs, reducing the frequency of tank replacement.

There are numerous benefits to using FOGZAP. These include reducing CO, reducing the frequency of tank replacement, enhancing safety in removing FOGS and maintaining infrastructure integrity.

For the ultimate kitchen powerhouse, pair FOGZAP with SLUDGEZAP to eliminate organic build-up and FOGs in kitchen sinks, and stop them from re-congealing downstream.  

Avoid sanitisation, biocidal, and antimicrobial substances. It is important to dilute or minimise the amount of detergent, surfactant and soap in the systems as they will counteract the activity of bacteria. Do not use inorganic acid, caustic soda, bleach, and any other harsh chemicals. Please contact customer support if needed.

You may not be using enough product or your asset might not be the correct size for your needs. Please contact us to speak to one of our experts.

Depending on the size of the asset, and adherence to the dosing regime, it takes about eight weeks to see a decrease in FOGs. By week 14, you will see a significant decrease in FOG layers.

It depends on the size and volume of your asset, but we usually recommend one 250g sachet per week.

SCALEZAP contains enzymes, probiotics and powerful organic descaling agents that completely dissolve even the most hardened toilet deposits. Brown limescale deposits which usually require strong acids to dissolve are selectively and efficiently eliminated, without risk of damage to fixtures and plumbing.
SCALEZAP removes limescale and ugly stains in toilets and other washroom fixtures such as sinks and shower trays. The highly concentrated formulation dissolves crusty deposits throughout the wastewater stream, protecting and maintaining plumbing infrastructure.
No, SCALEZAP is not suitable for kettles or coffee machines.
SCALEZAP is the only biological scale remover on the market that works instantly. It completely gets rid of stubborn limescale build-up and odours without the need for caustic chemicals and abrasive scrubbing.
For best results, use once a week or whenever you discover a build-up of scale.
If ingested, do not induce vomiting. Rinse the mouth thoroughly and seek medical advice immediately. Show the product label to the healthcare provider.
Rinse your eyes immediately with plenty of water for at least 15 minutes. If irritation persists, seek medical attention.
Store the descaler in a cool, dry place away from direct sunlight and out of reach of children and pets. Keep the pouch tightly closed when not in use.
Yes, SCALEZAP is biodegradable and made with environmentally friendly ingredients, meaning it breaks down naturally without harming the environment. It does not contain harmful chemicals such as phosphates, parabens, or sulphates.
For tough deposits, you may need to repeat the descaling process or let the solution sit longer before rinsing. Scrubbing with a brush may also help.
Get in touch with us and we can connect you to a distributor who will be able to provide pricing.

FOGBLOCK is a bacterial treatment that continuously releases fat-degrading microbes and enzymes that digests FOGs in kitchen waste systems, digesting congealed FOGs and protecting downstream wastewater infrastructure.

This treatment is a simple, cost-effective, and sustainable way to remove FOGs from grease traps and grease recovery units.

The FOGBLOCK is placed directly into the grease trap, grease pit or wet well, where it begins to breakdown the FOGs, reducing the requirement for manual intervention.

FOGBLOCK is safe to use and the ingredients are biodegradable. Speak to us if your wastewater goes directly into a natural watercourse as instructions may differ. Contact us.

Take the FOGBLOCK and put it directly into the grease trap, grease pit or wet well. The FOGBLOCK dissolves over 30-90 days. It should be suspended in place and then monitored fortnightly. Do not clean your asset with harsh chemicals whilst it is being treated with FOGBLOCK.

Get in touch with us and we can connect you to a distributor who will be able to provide pricing.

Our Toilet Cleaner uses powerful, natural cleaning agents that effectively break down stains and limescale for a sparkling and odour-free toilet every day. The specialised deodorising microbes remove sources of odour around the clock and ensure freshness at every use.

Our Toilet Cleaner is safe for use on all standard toilets, including porcelain and ceramic. It is effective on both the inside bowl and under the rim. Test resin surfaces before using.

The cleaner has a fresh citrus scent that enhances the freshness of the whole washroom.

For best results, apply the cleaner evenly around the inside of the toilet bowl, including under the rim. Scrub and reapply if necessary. Optimised for daily use.

The Toilet Cleaner is compatible with our washroom range and can be used alongside SCALEZAP 360 Foam for total washroom cleaning.

You can use SCALEZAP 360 Foam to clean the exterior of the toilet.

If ingested, do not induce vomiting. Rinse the mouth thoroughly and seek medical advice immediately.

Rinse your eyes immediately with plenty of water for at least 15 minutes. If irritation persists, seek medical attention.

Store the cleaner in a cool, dry place away from direct sunlight and out of reach of children and pets.

Yes, our Toilet Cleaner is biodegradable and made with environmentally friendly ingredients, meaning it breaks down naturally without harming the environment. It does not contain harmful chemicals such as phosphates, parabens, or sulphates.

Absolutely. Since our Toilet Cleaner is made from biodegradable ingredients, it’s safe for septic systems and won’t harm the beneficial bacteria responsible for breaking down waste.

We prioritise sustainability, so our ‘forever bottles’ are made from 100% Post-Consumer Recycled HDPE, they are built to be used over and over again, but if needed, they can also be easily recycled in plastic kerbside recycling.
The sachets can be disposed through general waste methods.
The pouches that contain the sachets are produced from materials OWS-accredited as industrially compostable. According to Waste and Recycling Action Programme advice, these compostable pouches may be disposed of in food waste or garden waste streams – https://www.recyclenow.com/recycle-an-item/compostable-plastics

If residue appears, it may be due to over-application or not flushing thoroughly. Use a toilet brush to scrub the residue and flush again to clear it.

Get in touch with us and we can connect you to a distributor who will be able to provide pricing.